(article by Michelle Clarke, Head of Talent Dynamics)
Hollie, Head of People Happiness at Zappos, will be sharing the story of how Zappos became a billion dollar business by building trust and creating a culture of happiness and connection at our Trust Conference in September.
She’ll also be answering your questions in a live seminar on Monday 23rd June. To put your questions and listen in, click here
This particular role didn’t come all that naturally to Hollie and required her to completely adapt her way of thinking. You see although Hollie had been in HR for many years for some highly successful companies, things at Zappos were completely different. There was a different feel to the place, it wasn’t the kind of corporate environment she had cut her teeth in. People jumping up on tables in the middle of a meeting and dancing are not things you usually hear of in the corporate world, but at Zappos this is almost the norm!